Terms of Service

Last updated: January 2025

Acceptance of Terms

By accessing and using Cloudhost services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.

Service Description

Cloudhost provides managed private cloud environments ("Pods") that include pre-configured software and infrastructure. We reserve the right to modify, suspend, or discontinue any aspect of the service at any time.

User Responsibilities

You agree to:

  • • Provide accurate and complete information
  • • Maintain the security of your account credentials
  • • Use the service in compliance with all applicable laws
  • • Not use the service for illegal or unauthorized purposes
  • • Not interfere with or disrupt the service or servers

Payment Terms

Services are billed monthly at €5.90/month. Payment is due at the beginning of each billing period. We offer a 5-day free trial with no credit card required. You may cancel at any time, and your cancellation will take effect at the end of the current billing period.

Service Level Agreement

While we strive for 99.9% uptime, we do not guarantee uninterrupted service. Scheduled maintenance will be announced in advance when possible. We are not liable for any damages resulting from service interruptions.

Data and Backups

We perform daily automated backups of your Pod data. However, you are responsible for maintaining your own backups. We are not liable for any data loss.

Termination

We reserve the right to terminate or suspend your account at any time for violations of these terms. Upon termination, your right to use the service will immediately cease.

Contact

Questions about the Terms of Service? Contact us at legal@cloudhost.com