Frequently Asked Questions

Find answers to common questions about Cloudhost

General

What is a Pod?

A Pod is your private, isolated cloud environment that includes n8n, PostgreSQL, a file manager, and web hosting. Think of it as your own mini-server, fully managed and ready to use.

Do I need technical knowledge to use Cloudhost?

No! While having some technical knowledge helps, Cloudhost is designed to be accessible to everyone. We handle all the complex server management, so you can focus on building and automating.

Can I use my own domain?

Yes! You can connect any domain you own to your Pod. We'll automatically provision and renew SSL certificates for you.

Pricing & Billing

How does the free trial work?

You get 5 days of full access to all features without providing a credit card. After the trial, you can choose to subscribe for €5.90/month or your Pod will be paused.

Can I cancel anytime?

Absolutely! You can cancel your subscription at any time. Your Pod will remain active until the end of your billing period.

Are there any hidden fees?

No. The price is €5.90/month and includes everything: hosting, database, file storage, backups, and SSL certificates. No surprises.

Technical

What stack options are available?

You can choose between PHP 8.2 + Nginx, Node.js 20, or WordPress. You can switch between stacks at any time through your dashboard.

Do you perform backups?

Yes! We perform daily automated backups of your Pod data and database. Backups are retained for 7 days.

Can I access my server via SSH?

Yes, you have full root-level SSH access to your Pod. We provide secure key-based authentication.

What are the resource limits?

Each Pod includes 1 vCore CPU, 2GB RAM, 20GB SSD storage, and 4TB monthly traffic. These resources are dedicated to your Pod and not shared with other users.

Support

How can I get help?

Email us at support@cloudhost.com and we'll typically respond within 24 hours on business days. We also have comprehensive documentation and guides.

Do you offer migration assistance?

Yes! If you're moving from another hosting provider, we're happy to help with the migration process. Just reach out to our support team.